Tuesday, April 23, 2013

Periodic Table of Google Analytics

Jeff Sauer of jeffalytics.com has created a nice visualization tool for Google Analytics.

This "periodic table" is a useful at-a-glance look that the multiple features and functions of Google Analytics. Google Analytics is a free website analytics package which produces a huge amount of useful historical visitor and visitor behavior data for your websites, including integration with Adwords. A person can literally spend hours diving into Google Analytics for data... lot's of data.

Click the image to see the original version, which is rather large!

You can view an updated version of the Periodic Table of Google Analytics here.

Monday, April 8, 2013

Google Adwords Scripts

Fred Vallaeys of Top Tier Marketing is a 10 year Google Adwords veteran, including Google's Adword Evangelist, before starting his own company. Fred's presentation at HEROPPC during the "Winning in a Hypercompetitive Market" session today was very informative, sharing how anyone managing Adwords accounts can use a useful tool provided free by Google Adwords to help make campaign adjustments and analysis easier and more automated.

Learn more about Google Adwords Scripts in this video from Google, "Go Bigger, Faster, with Adwords Scripts":



The Adwords Scripts video is nearly one hour long, and is deep on detail, so make sure you have some quality time to view it. You can also visit the Google Developers website to learn more: https://developers.google.com/adwords/scripts/.

Access and use complete Adword scripts from Google: https://developers.google.com/adwords/scripts/docs/examples/complete-scripts

Sunday, March 24, 2013

60% of Consumers Ignore Banners - Study

Poor Engagement Results for Banner Ads Indicate Need for Better Targeting.

Thanks to an article by Kristina Knight with BizReport, and a Linkedin post by Larry Bassani promoting Kristina's article, a recent study by InfoLinks on Banner Ad results has come to my attention. Keeping in mind this is just one study by one advertising agency, which has a vested interest in pointing these things out. Even so, the performance numbers cited are worrisome for banner advertisers and platforms.

Key findings from the InfoLinks study read like a banner ad disaster movie:
  • 14% recalled the last display ad they saw online and the company or product advertised. This means 86% could not recall the last display ad they saw.
  • Less than 3% said the ad they saw was relevant to them. This means 97% did not see relevancy in the banners ads they saw.
  • 35% of those surveyed click on 5 or fewer display ads per month. 
  • 50% never click display ads. This means 50% do click.
  • From the 40% who did view the banner ads, 75% were on a computer and 25% used mobile devices.
Referencing the Infolinks banner ad study, if less than 3% said the ad they saw was relevant to them, there is a dire need for better targeting. Search Engine Marketing does a fantastic job of targeting compared to banner ads by comparison. What Banner Ads need for targeting are less shotgun approaches and better sniper capabilities.

And yet 40% of consumers did remember seeing the banner ads, and some of the other 60% might have subconsciously acknowledged the banner ad. From direct experience, I know that banners can attract new business (mostly indirectly), improve competitive 'mind share', and help build brand presence and awareness.

Banner Ads, along with print advertising, have a place in B-to-B marketing. They need to be put into perspective.... useful for branding, building 'mind-share', and creating favorable conditions for future business conversions. But for targeting and efficiency, as compared to search engine marketing, they are not even close.

But that is not the point. Banner Ads and Print Ads complement Search Engine Marketing. To learn more about the role of print and banner ads for successful B-to-B marketing, please read: In Praise of Print Ads, within limits.

Friday, March 15, 2013

A to Z Lists on Websites Really Work

A-to-Z lists help visitors and search engine bots find what they need in large, complex websites.


Recently I worked on a website development project in Bogotá, Colombia as part of an Americas multinational and multilingual team. We were tasked with training, building and launching multiple company country websites en Español. The Latin America websites project was a great success and worthy of a 'case study' review. I'll share this success in a future blog article, for another day.

But first, I have an important list I want to share with you.... an A-to-Z list.

In Bogotá during some intense training on CMS, content optimization, SEO, visitor usability, and navigation tactics, a eureka moment appeared when we could demonstrate for the new web content-masters the formidable benefits of relevant A-Z lists of linked services and products in a complex website.

It is worth praising, yet again, the virtues of including A-to-Z internal content link lists on your website. A-to-Z list advantages were first brought up in this blog back in 2009, with Back to the Future with Static A-Z Directories.

Like a city map, A-to-Z lists benefit
 visitors as effective road maps
  in large, complex websites.
A-to-Z listings are mini-directories, tables of contents, and indexes. They are also, in effect, mini-site-maps which make finding pages in large websites easier and more logical for humans (customers) and search-engine bots. They do not replace or challenge internal search engines, they complement them.

Make a logical A-to-Z list of webpages focused on similar or identical core markets, products, or service niches, list them A-to-Z (include A-Z subcategories if needed), then link each of them to their source webpage. Add a link to your new A-to-Z page in your appropriate higher-level indexes or navigation menus, as appropriate. Then wait... interesting things, wonderful things, will happen to your website over time.

Do A-Z lists work? From years of pouring over website analytics for multiple long-running websites, data clearly show the advantages of A-Z lists. Here is what I've seen, over and over again:

The main advantage of A-Z lists on Websites is high quality customer involvement. The large majority of visitors to A-Z lists are already in your website searching for answers, solutions, and products. A-Z lists are a popular search method for this activity. A-Z pages are for quality visitors, who are engaged enough to dive in and search for information and services in a logical and linear manner.

Below is top-level analytics data showing visitor activities for one service niche A-to-Z webpage, tracked for five months:
2,600 visits 
2,050 unique visits 
Landing page entrances: 1.0%
From previous pages in website:  99.0%
To next pages in website: 81.0%
Exits:  19.0%
The exit rate is significantly lower than the website average. Visitors find superior value and utility in the webpage. Landing page entrance rates for other A-Z pages can be higher, this particular example was at the lower range.           

When looking at navigation data in detail, visitors to these pages come from a diverse (but similar 'theme') list of internal webpages. The visitors research and review their options, and then fan out to new webpages in the website which spike their interest. Just like the intelligent behavior shown when people look at table of contents in books, indexes, and other alpha-beta listed data resources. A-Z lists have real, tangible utility.

However, depending upon depth and length, A-Z lists are not set-up for search engine optimization. As SEO landing pages, A-Z pages are usually poor performers, as the very essence of A-to-Z listing means displaying diffuse and dilute keyword phrases. Having dedicated niche webpages for SEO are absolutely required.

But for helping guide visitors and prospective clients to the B-to-B services they want and seek, A-Z list pages serve an important usability role, giving users an alternative way to find the data they want while complementing internal search engines.

The advantages of A-Z service niche directory lists are as manifestly beneficial today as when I first discussed them in 2009.

Saturday, March 2, 2013

New Google Interactive Infographic: How Search Works

Here is a great review and update on Google's search criteria for ranking quality organic search results, courtesy of Danny Sullivan and Search Engine Land.

You can view the animated and interactive Google infographic in the Google.com "Inside Search" website section: HOW SEARCH WORKS - From algorithms to answers ("The Story").

Google has now searched and indexed over 30 Trillion webpages, which is one of the reasons why Google is the best search engine around and dominates the global search engine market.

Search Marketing Expo – SMX West is this month (March 2012) in San Jose, California.

Thursday, February 14, 2013

Give Your Sales Teams What They Crave This Valentine's Day - Good Leads

Give your sales teams that special Valentine's Day gift they will love - good, actionable business leads with potential, profit, and success. 

Surprise your sales teams with a few real diamond-quality leads, not a lot of zirconium, and they'll be asking for more.

Cupid knew a thing or two about
effective sales and marketing. 
Staying focused on good lead generation helps validate you and the marketing campaigns you are responsible for in the eyes of Sales and Executive Management. Good lead generation, done well, helps feed the business with opportunities to grow market share, enter new markets, and raise top-line gross margins and profitability.

Though I have a business administration degree with a specialization in marketing, I've also spent many happy, productive, and lucrative years in B-to-B technical and industrial sales.

I know first-hand when my marketing departments were feeding me juicy leads laden with potential, or burdening me with near-worthless piles of junk. A worst-case scenario happens when jaded sales people ignore marketing leads because so many are a waste of time - resulting in high-value leads being lost or ignored.

As a consequence, it's been my top priority as a marketer to feed the best sales leads I can to the top of the sales funnel, as many as possible, by all marketing channels, by all possible means.

Quality B-to-B lead generation should be a Prime Directive for any marketer. Certainly other marketing priorities are important, such as branding and PR, but lead generation should be a central core value and a top priority.

The bottom line is that quality leads are better than quantity leads.

Search Engine Marketing is Industrial Strength Lead Generation (Or Should Be)

B-to-B Web Marketing Should Help Sales People Sell.

What Web Marketing can do for you in 2017.

Updated February 2017.

Sunday, February 3, 2013

In Praise of Print Ads, within limits.

Surprisingly Supportive of Print Ads.

Print Ads still have an important niche in the advertising eco-sphere. Consider using print advertising to target key or spot-market opportunities. When used wisely, targeted print ads will bring tangible value to your marketing campaigns. Print ads are useful branding tools when used properly, giving your business more exposure to quality B-to-B influencers and decision-makers, even if just for a few seconds.

Print ads, however, have intrinsic cost and data tracking disadvantages when compared to internet ads. The problem with print ads was identified over 100 years ago by a famous American retailer, John Wanamaker:

"Half the money I spend on advertising is wasted;
                                                               the trouble is I don't know which half."   

Wanamaker, John

Full disclosure: I am a dedicated internet marketer first and foremost. When it comes to generating quality leads for technical business-to-business, nothing I've found in over 10 years beats Search Engine Marketing (SEM), nothing. If you know how to play the SEO game well, both organic and paid search create a powerful fire-hose of quality leads. These leads can be tracked and reviewed with various analytics and CRM data-tools to assess performance data and analytics. SEM gives us both quality and quantity results. The low cost-per-lead with SEM is attractive, and the ROI measurable.

But search engine marketing is not the only way prospective customers will find or remember us. Ignoring other ad options, like print ads, can limit your visibility to potentially key prospective customers.

John Wannamaker was conflicted
 with Print Advertising, too.
Similar to banner ads, the print ad can make a fleeting but favorable impression upon the reader. They may scan the ad and flip the page in a second or two, but the impression has been made. By including unique email addresses, QR tags, landing pages, and phone numbers, you can attempt to better measure direct response and lead quality rates. In most cases those response rates, along with banner ads and display (Adsense), will usually be significantly lower than with Adwords.

But trying to achieve a nearly impossible equivalent "click through rate" as compared to Adwords ads shouldn't be the prime goal with print ads. By carefully placing a print ad in the right place at the right time, with the right message, positive results can occur. Encouraging the reader to take positive actions later on, by positively recognizing your brand and company at trade shows, conferences, during web searches, etc, is a key benefit.

The print ad, if designed correctly, helps alert the target market to your company's existence, amplifies your value message and plants a valuable, latent, call-to-action which can generate a lead and business opportunity later on. We're talking mind-share here!

Opening the mind, Opening the Order Book:
Print ads are like bill-boards, helping to embed your company into the brain of the potential client. I've witnessed this happy result at trade shows and conferences, where key potential customers had learned about us first through print ads, and when we met them they already had a positive recognition of our company and services. Just one such lead turning into regular business will pay for a print advert many, many times over.

When and Where to use Print Ads?
In technical B-to-B marketing, the great news is that we can be very selective. Run a print ad campaign in a niche industry journal or magazine, or run periodic spot ads because that publication will be distributed at an important conference or trade show, or your company is one of the sponsors at an industry event. All of these options are valid, and you can keep your print ad budget costs down and within reason.

For niche B-toB, don't waste limited marketing budgets on lavish print-ads in general interest or mass-market publications. Find and target niche publications, evaluate their audience claims, check the validity with your own internal and external contacts, then test the waters. Cost can be controlled, often a simple classified ad running in a back-section of an industry publication will be enough for consistent lead generation. Running a 1/2 or 1/4 page ad can work and grab attention, if designed well.

"Just say No" to most print media telemarketers... often their print and online offerings can be of dubious value and aren't worth your time - they will devour your entire marketing budget if you let them. If they sound like penny stock brokers or used-car salesmen, end the conversation quickly and get back to real work.

Print ads are a useful advertising weapon in your marketing arsenal. Use print ads wisely and in a limited fashion, and you'll see benefits. Just don't turn off your Adwords any time soon!

Sunday, January 6, 2013

Marketing Expertise Mind Map - January 2013

Erik Holladay's Marketing Expertise Mind Map, January 2013.
Erik Holladay's Global Marketing Skills and Experience, not including Sales Experience.
I've been wanting to post a mind map of this kind for some time. This is a first attempt and I hope to polish it up as time goes on. Mind maps are excellent tools to help gather and understand diverse, complex tasks, projects and responsibilities  If you've ever wondered how to show your management (and yourself) what it is you do 60 to 70 hours a week, a mind map is a great start. Adding a mind map was part of my collection of New Year's Resolutions, the marketing mind map was in the top 10. Only 9 resolutions to go! 

A larger .pdf version of this mind map is available upon request. You can also view my professional profile on Linkedin at: http://www.linkedin.com/in/erikholladay  

May you and your loved ones have a happy, healthy, and prosperous 2013!
Best Regards; Erik Holladay

Tuesday, December 11, 2012

Niche Organic Search Can Dominate for Quality Lead Generation

Long-tail search SERP home-runs can be achieved, if you know your target market language. 

I've just achieved one of those relatively rare, enjoyable SEO events where some of my niche technical service webpages dominate the top three organic search spots for one key search term, out of over 3,200,000 indexed pages... along with the number two spot on Adwords. Rarely, some of my webpages even achieved the top four organic SERP results, a "grand slam", beating out millions of other indexed pages.

SEO Niche is Nice:
How did I do this? Long-tail search exploitation is the main answer. Finding service niches and exploiting them. Often, just creating a new, cross-indexed, market-niche, sub-category webpage with relevant content will do the job nicely for top SEO results.

Niche Content Benefits SEO.
Focusing on location is another powerful way to differentiate a webpage and catapult it to the top of the SERPS. With proper research and reflection, this sort of niche long-tail SEO success can be duplicated many times. You'll get less visitors to these niche pages, but visitor quality will be higher. For business-to-business technical web marketing, I'll take quality visitors over quantity any day.

Can I rest on my laurels? Never. SEO is a lead generation contest that never ends.

For every SEO victory, there is another SEO challenge. For example, while building overwhelming success with one long-tail search term, another location-specific search term gave me "good" results, but the page I really expected to be top-ranked is not listed on page one, yet. OK, so is it time to think, analyze and take action? It is a newer page, but to ensure that new page ranks in the top results, I must monitor for it, and if results in a few weeks are not satisfactory I'll have to work on optimizing that new page.
Winning at SEO takes skill, analytical ability, productivity, a search-friendly website, patience, work, and persistence. 

Saturday, November 10, 2012

The History of Search Engine Marketing

The Birth and Evolution of the Search Engine Industry Infographic.

If you are fascinated by and are a fanatic for search engine marketing, which I am, this "history of search" infographic is notable, interesting and entertaining. Markus Allen, the Editor and Publisher of a high quality Search Engine Marketing (SEM) information-rich website called "Search Engine Marketing Roundup", has produced a comprehensive historical overview of the evolution of search, from ancient historical times in 1994 to 2011. From Lycos and Webcrawler to Yahoo and Overture, to Bing and... oh yeah... the elephant in the search engine marketing room..... Google. An update for 2012, with all the anti-spammer algorithm changes made by Matt Cutts et al at Google, is awaited and will be very interesting.

Google algorithm factors
Source: Search Engine Journal | Embed this on your own website (FREE)